Privacy Policy

1. Introduction

At Miawz, Inc. ("we," "our," or "us"), we are deeply committed to safeguarding your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you access or use the CapyVoice mobile application and related services (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect personal data to provide and improve our Services. This information includes:

3. How We Use Your Information

We utilize the personal data we collect for purposes including:

• Delivering, maintaining, and improving our voice transcription Services
• Training and enhancing our AI models to improve transcription accuracy
• Providing synchronization of transcripts across your devices
• Communicating with you regarding your account, service updates, security alerts, or customer service inquiries
• Processing payments and managing billing for premium features
• Preventing, detecting, and addressing security incidents, fraud, or other unauthorized activities
• Complying with applicable laws, regulatory obligations, and enforcing our terms and policies
• Analyzing usage patterns to improve our Services and develop new features

4. How We Share Your Information

We share your personal data only under clearly defined conditions:

• Service Providers: We engage third-party service providers to support essential business operations, including cloud hosting, payment processing, customer support, and AI model training. These providers process your information solely in accordance with our instructions and maintain strict confidentiality.
• Legal Compliance and Protection: We may disclose your personal data if legally required or if we believe that such disclosure is necessary to protect the rights, property, or safety of Miawz, Inc., our users, or others; respond to lawful requests from public authorities; or comply with judicial proceedings or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Consent-Based Sharing: Beyond the scenarios described, we will only share your information with third parties if we obtain your explicit consent.

5. Data Security

Miawz, Inc. implements robust administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption for data transmission and storage, and regularly review our security practices to ensure the protection of your information.

6. Data Retention

We retain your personal data for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Transcript data is retained to improve our AI models and provide synchronization across devices. You may request deletion of your data at any time, subject to our legal obligations and legitimate business interests. Voice recordings are deleted after transcription is complete, but transcript text may be retained for service improvement purposes.

7. Your Rights and Choices

You maintain certain rights concerning your personal data, including the ability to:

• Access, update, correct, or request deletion of your personal information
• Opt-out of receiving promotional communications
• Request a copy of your data in a portable format
• Object to certain processing of your personal data
• Withdraw consent where we rely on consent for processing

To exercise these rights, please contact us using the details provided below. We may ask you to verify your identity before responding to such requests.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13 years old. If we become aware of collecting such data, we will promptly delete it from our systems. If you are between 13 and 18 years old, you may need parental consent to use our Services depending on your jurisdiction.

10. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you interact with through our Services.

11. Changes to This Privacy Policy

We reserve the right to periodically update this Privacy Policy. Any revisions will be posted prominently, with the updated effective date clearly indicated. If we make material changes that reduce your rights, we will notify you by email or through the Services. We encourage you to regularly review this policy to stay informed about our privacy practices.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. For more information about your California privacy rights, please contact us using the information provided above.

14. European Privacy Rights

If you are located in the European Union or European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), including the rights described in Section 7 above. You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.